( If you wish to replace or return any product, we are at your service 24 hours a day )

important information

You can exchange or return any product from the Lotus Mall within a week from the date of receiving the order.

We are interested in the exchange or return that the product is in good condition, so please make sure of its integrity.

It is required that the invoice be attached to the product upon exchange or return

substitution

You can exchange any product you ordered with another product from Lotus Mall within a week of the date of receiving your order, knowing that you will be charged for the cost of shipping fees

recovery

You can return any product you are not satisfied with within a week of receiving your order and get a refund to your Lotus Mall account after deducting the return fee.